L&J Vehicle Specialist Now Part of Trust My Garage Scheme

L&J Vehicle Specialist are pleased to announce we are now part of the TRUST MY GARAGE Scheme, a customer assurance scheme operated by the Independent Garage Association.

The Independent Garage Association which is part of the RMI – one of Britain’s oldest motor trade organisations, are a group of true professionals, complying with a strict code of practice under the approved code of Trading Standards.

As the only national representative body for independent garages an audit and assessment are carried out at our garage to make sure our systems and processes, equipment and staff training but most importantly the customer service we offer meets their criteria. Only then did we pass the audit and were given the TRUST MY GARAGE shield to display.

OUR COMMITMENT TO YOU TO OFFER THE HIGHEST STANDARDS

The Trust My Garage Customer Charter demonstrates the level of commitment our garage follows to make your service or repair experience of the highest quality. We strive to get it right, first time, every time. We truly believe that our members are the best independent garages in the UK, each one garage unique but all skilled professionals who are dedicated to providing top quality work.

By using a member of TRUST MY GARAGE, you can also be reassured that you are using a nationally recognised brand.

Why Choose a Trust My Garage Member?

✔ Provide you with a fixed quote or an estimate, both inclusive of parts, labour and VAT
✔ Only charge me for work completed and parts supplied and fitted
✔ Allow me to follow my vehicle’s service schedule
✔ Work to high standards and continue to achieve the key industry standards set by the RMI’s IGA
✔ Explain things clearly and treat me and my vehicle with respect
✔ Use up to date technical information, techniques and tooling
✔ Comply with the TMG ‘Code of Practice for Service and Repair’

 

Trust My Garage – the network of quality independent garages you can trust.